We’re sorry that you had a less than perfect experience! Our goal is to exceed client expectations and we obviously did not succeed. We encourage you to share your suggestions, comments and complaints – we value them all. Client feedback is the best way for our hospital to improve and develop! Likewise, we would love the opportunity to make things right, please let us know how. Name* First Last What was the reason of your visit?Please Select Option BelowPet EmergencyWellness VisitSurgeryDental TreatmentChange in Pet BehaviorWhich doctor did you see?How quickly did you get an appointment to see your veterinarian?Same dayNext daySame weekFollowing weekDid you get the appointment time you wanted? Yes No How would you rate our front desk staffExcellentPleasantEfficientPre-occupiedDistractedHow long did you wait to see the doctor?No wait< 5mins6-10 mins11-15 minsOver 16 minsHow effective was the doctor in explaining any issue and describing your options?ExcellentEffectivePleasantFew OptionsPoorDid we adequately convey how much we care about you and your pet? Yes No If no, can you explain what happened?Please let us know your thoughts on how we might improve our service.Would you like us to contact you to address your concern?*Yes, please.No, thank you.If yes, please give your name and contact information below
